Aigent is a scale-up building technology to assist customer support agents to reduce call handling time and increase customers satisfaction with faster and better responses.We're building the future of the call center industry with exciting software to assist customer service agents handling voice calls. With real-time natural language processing and sentiment analysis we deliver call center agents and their managers real-time advice for handling their ongoing calls. We predict customer satisfaction and let the agent know how their customer feels about the call, helping to avoid escalations. We ensure that customers and agents achieve their goals better and faster than ever before. We are very ambitious and we move forward fast. We work on a variety of ambitious projects, developing services to stream and analyse voice in real-time and co-design our backend architecture to deliver a flexible and fast changing product. We challenge each other and have freedom to test, learn, improve and to be innovative every day. We look into new technologies, analysing in-depth state-of-the-art and experimental technologies to find the best possible solutions.
Pursuing a Degree / Master in Business, Economy
Self motivated, outgoing with initiative and clever approach to problem solving
Fluency in English required. Additional languages a plus.
Key Soft Skills: independent, proactive, creative and goal oriented.
Candidate that can adapt and learn new technologies quickly.
More specifically, your key responsibilities will include:
Identifying potential clients and qualifying leads.
Research on requirements in the market.
Progress sales opportunities.
Work with customers, answering questions reaching out and advise.
After your internship at Aigent you'll have:
Pre-sales experience in dealing with customers.
Experience in working with data from high scalable backend applications and services.
Experience in being an advisor to the customer to research requirements and add value.
Problem solving skills, being proactive, team-worker, rigorous and 100% result-driven.
Ability to handle multiple tasks with confidence and maturity.
Beautiful and well managed office space in the center of Amsterdam but now we work mainly remote
Challenging and inspiring work environment
Flat hierarchy where your voice will be heard
Flexible hours (from 7 AM till 7 PM)
If you're ready, join our exciting and game-changing journey as an Intern, fill in the following form and we'll get in touch with you accordingly.