Smartling is seeking a Talent Community Manager for a remote, work-from-home position, anywhere in the EMEA region. We are looking for a true go-getter to support the critical task of growing our community of freelance translators. In return, we offer competitive compensation and the unique opportunity to be a part of a high-growth company that is changing the world.
As a Talent Community Manager, you will be responsible for vetting and onboarding new freelance translators. This means coming up with a list of candidates, administering tests, onboarding new translators and supporting PMs in their team selection.
Smartling is a cloud-based platform that enables businesses to translate content faster, better and cheaper through translation management software integrated with highly scalable and reliable language services. Leading businesses like Pinterest, Spotify, and WeWork use Smartling everyday to go global in over fifty languages.
Tasks at hand
Vetting new freelance translators, onboarding and training new linguists
Supporting PMs in managing all aspects of translator capacity/ quality issues in a proactive manner
Fostering close relationships with linguists and ensuring reliability and accountability of a growing translator community
Supporting Quality Manager in running Quality Evaluation program
Ability to multitask, prioritize and deliver in a high-paced environment and under tight timelines
Ability to be entrepreneurial, persistent and positive in the face of tough challenges
Exceptional attention to detail
High level of self-motivation to constantly do things better, and to set the bar higher for yourself and others around you
Excellent written and oral communication skills
High degree of comfort with/ ability to quickly pick up cloud-based software
Bachelor’s degree or equivalent work experience
Nice to have
Familiarity with translation industry and technology
Knowledge of SaaS Dashboards
Fluency in a second language is highly desired
Adaptable. Accept and embrace changes as situations or objectives evolve
Task Management Hero. Demonstrate the ability to work within timelines for successful completion of assigned tasks or projects
Results Focus. Exhibit commitment to goals and consistently delivers results
Enthusiastic. Maintains optimism through ups and downs; bounces back undaunted
Customer Focus. Builds positive and fruitful customer relationships by giving customers’ needs priority and responding quickly to customer concerns
Accountable. Maintains consistency in all aspects of their job
What matters to Smartling?
Two things - our clients and you. We believe that work is one of the most important parts of our lives, therefore we believe in a winning culture and great benefits:
An opportunity to learn and advance your career
An energetic, value-driven, and fun culture and team spirit
Smartling, Inc. is an equal opportunity employer. No third party recruiters.