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Product Manager Automation
Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet.
We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter.
Our diverse group of 2,400+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential.
Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!
About the Role
The Product Manager will be responsible for core functional aspects related to Onboarding Configurations and Automation. The ideal candidate is data-driven, process oriented, technically adept and has a proven track record of achievement.
The successful candidate should thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. The position requires interaction with a wide variety of internal stakeholders at various levels of the organization. Candidates must possess the ability and willingness to balance consumer needs with business priorities and articulate the rationale behind decisions. They must also have exceptional project management skills.
Work directly with engineering, design, commercial, compliance, and other teams to deliver a fully automated, scalable onboarding experience for the next 100 million cryptocurrency clients
Own the back-end systems and processes, vendor integrations that enable a client to sign up, get verified and purchase cryptocurrencies in the shortest possible time
Evaluate new initiatives for continuous improvement and bring forward proposals for both short-term and long-term build-out
Evangelize the power of analytics and experimentation in building a data-driven organization
Actively prioritize product backlog, pre planning, prioritization and user story mapping sessions
Develop product documentation including specifications, wireframes, site-maps, and process flows.
Facilitate communication across all project phases and proactively alert management of changes to scope, timelines and resources
Ensure proper integration and scalability of shared systems, products and tools
Passion for cryptocurrency, fintech, and Kraken’s mission
2+ years of product management experience
Prior experience in a technical role or an engineering background
Familiarity with automated KYC solutions is preferred
Expertise in data gathering and quantitative analysis
Solution oriented, highly-motivated and proactive self-starter
Strong grasp of information architecture
Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail
Well-rounded interpersonal skills, and experience interacting with diverse personalities
Outstanding organizational and communication skills and the ability to balance multiple priorities
Deep understanding of project management principles and best practices
Exceptional communication and presentation skills