Lose weight permanently
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Weight Doctors offers innovative, minimally-invasive medical therapies to help people who suffer from excess weight and obesity. Utilising advanced endoscopic technology, our treatments are able to temporarily or permanently reduce the size of the stomach without incisions or scars. Combining these low-risk therapies with a focus on nutrition, movement and mindset, Weight Doctors enable people to achieve effective and sustained weight loss.
We are looking for a dutch-speaking Patient Coordinator (m/f/d)
As a Patient Coordinator you accompany our patients along their journey with the Weight Doctors – beginning with the initial contact, continuing to their treatment day and through to their post-treatment support.
Provide first contact support to Dutch-speaking patients;
Carry out consultations - listening and understanding our patient needs and delivering treatment recommendations;
Ensure patient wellbeing before, during and after their treatment;
Documentation and communication;
Treatment booking and coordination;
Collaborate with nutritionists, doctors and surgeons throughout pre-and-post treatment;
Ensure medical compliance; and
Travel to clinic locations as required
Proven customer service experience with both online and face-to-face interaction
Background in nutrition, health sciences, psychology or fitness is a plus
Previous professional experience in the healthcare or fitness industry is a plus
Fluent Dutch speaker with excellent oral and written communication skills, excellent language skills in either German or English required
What makes you stand out:
Able to create a smile in people’s faces
High level of empathy, enjoys working closely with people
Structured, organized work style
Motivated to work in a dynamic, growing environment
Hands on with a “get things done” mentality
Are you ready to help change people’s lives?