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Morgan McKinley

Go beyond

Oct, 14

Fully Remote

Customer Care

Europe

About

Morgan McKinley

Resources to find a job

Customer Service Agent

Job Description
A leading Irish company is looking to add to their workforce and offering full time, permanent contracts.

Are you looking to work with one of the top customer care companies in Ireland? Do you love providing excellent customer service and want to do it from the comfort of your own home?

Our client is seeking highly motivated and enthusiastic professionals who will deliver excellent customer service and help customers with their ongoing queries. This is an ideal opportunity for someone who wants to kickstart their career in a professional, customer focused company.

Hours of work: Full time

Salary: €11 per hour +Weekend allowance (16.50 per hour)

Location: 100% Work from home

How you will spend your day:

Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, web chat and social media platforms.
Using your product knowledge to solve problems for customers
Keeping yourself up to date with business and product information
Effectively managing a database through accurate and efficient data entry
Adhering strictly to data protection and confidentiality laws
Ad hoc duties as required
Our ideal candidate:

Previous Customer Service experience
Excellent verbal and written communication skills
A high level of accuracy and attention to detail
Strong computer skills are essential
Proven ability to deal with problems and solve them effectively
Ability to work well either individually or as part of a team
Remote Working Requirements
While this role may be a remote position during COVID-19, you must be resident in the Republic of Ireland.
Have appropriate remote work set-up - a quiet space with no distractions. Access to stable/secure mobile phone coverage and high-speed internet connection are essential.

Employee Benefits:

Wellness Programme
Health Insurance Discount
Employee assistant Programme
Pension Scheme
Employee Discounts
Life Cover
Maternity and Paternity Pay
Refer a Friend Scheme
Cycle to Work Scheme
Plus many more!
If you are seeking your next challenge and want to add to this excellent team, please apply below!

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.