The Scale Factory
AWS EXPERTISE FOR B2B SAAS
The Scale Factory
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AWS Cloud Engineer
Every day, we help teams deliver business value on the AWS cloud. We work with customers across a number of sectors, including e-commerce, media, healthcare, and fintech. The infrastructures we work with support millions of pounds of transactions every month.
Working with other Scale Factory colleagues, you’ll help our B2B SaaS customers build and operate their cloud solutions, working with their engineers to put together a foundation of good DevOps & SRE practise, helping them move faster, maintain uptime, and keep their secrets safe and secure.
Most of our customers are currently based in the UK, but this role is open to international applicants from selected other countries: UK, Bulgaria, Cyprus, Greece, Ireland, Lithuania, Poland, Portugal, Slovenia
In this role you will:
Work directly with customers, understanding their business requirements
Build client relationships
Review infrastructure and processes against AWS' frameworks and our own
Help to identify new sales opportunities
Provide recommendations and guidance on good infrastructure and DevOps practice
Coach and teach customers' staff, and Scale Factory colleagues
Get hands-on with implementation either solo or as part of a small delivery team
This isn’t the role for you if you’re not interested in investing in communication skills, or if you want to hide away from other people, cutting Terraform code and tuning RDS parameters (although we still do plenty of that). But if you’re friendly, curious, and collaborative, you’ll do well here.
Our website has more information about careers at The Scale Factory
To succeed at The Scale Factory you’ll need production experience working with AWS, and with Linux. If you’ve designed and built systems in AWS before, we’d like to talk to you. Experience running Kubernetes would be a bonus.
You’ll be building relationships with clients and colleagues, so you’ll need to demonstrate empathy with existing and potential customers.
You’ll need to be able to communicate well in spoken and written English. You’ll be communicating face-to-face (or on Zoom), in front of a whiteboard (possibly a digital one), and using the written word.
We operate in a high trust environment, hire smart people and let them get on with it. Although you’ll be working in a team with a project manager, you’ll need to be able to manage your own time effectively, making space for personal development and team activities around the needs of client facing work.
For some of the work we do, you’ll need to hold the AWS Solutions Architect (Professional) certificate. If you don’t have that qualification currently, you’ll need to pass that exam during your probation period. We also strongly suggest that our consultants hold the AWS Security Specialty certificate.
Not sure if you have all the skills we’re looking for? Please apply anyway, and we’ll help you figure that out.
To be able to work successfully, you’ll need a fast, reliable, low latency internet connection (20Mbps at an absolute minimum) that you can use for video meetings on Zoom.
Full details of our benefits can be found on our website
You’ll have 25 days holiday per year (plus bank holidays), and you’ll start with 10 Development Days per year.
The benefit most Scale Factory consultants will tell you they find the most valuable is our flexible working policy. Our team have a great deal of freedom in where and when they work.
You’ll get a powerful laptop computer, as well as all the accessories you need for a comfortable and ergonomic working environment.
We provide access to a BUPA Employee Assistance Program (EAP). Scale Factory colleagues, and their families (over 16 years old) can call a helpline number at any time of day to get emotional and practical advice and support on a range of topics.
Once you’ve passed your probation period, we provide a number of other benefits:
We provide (optional*) private health insurance through Vitality, which also delivers various rewards for staying active, focusing on mental health, and buying healthy foods.
We pay into a Nest Workplace Pension Scheme on your behalf, at a higher percentage rate than the statutory minimum.
We provide Aviva Group Life and (optional*) Critical Illness Insurance policies, to help provide some financial safety to you and your loved ones in case something goes wrong.
We’ll review your salary annually, either in April or October, depending on your start date with us.